Shipping and Returns

Delivery Times and Delays

Estimated delivery times provided are for guidance purposes only. We are not liable for any delays resulting from destination customs clearance processes.

Address Accuracy

It is crucial to ensure that the address provided during the ordering process is accurate. Once an order has been dispatched, we are unable to modify the delivery address.

Return and Unclaimed Items

In the event of a return due to an incorrect address or failure to pick up an unclaimed item, the buyer is responsible for covering the postage fees for the resending of the item.

Delivery Confirmation

All shipments include delivery confirmation to provide you with peace of mind regarding the status of your order.

Lost Parcels

If your parcel is declared as lost, we will promptly send you a replacement item or offer store credit, whichever is more convenient for you. Rest assured, your satisfaction is our priority, and you have nothing to worry about in such instances.

Returns policy

Kindly be advised that, for hygiene reasons, we regret to inform you that we do not accept returns. All sales are considered final.